Comments on: Things I Hate v.ATT http://dailyyeah.com/2008/03/30/things-i-hate-vatt/ Anything you find interesting on the Internet, it is probably here. Treat yourself to a Daily dose of Yeah now! Sun, 08 Nov 2009 03:52:02 +0000 http://wordpress.org/?v=2.7.1 hourly 1 By: C E Crowlegy http://dailyyeah.com/2008/03/30/things-i-hate-vatt/comment-page-1/#comment-1936 C E Crowlegy Sat, 02 May 2009 00:25:33 +0000 http://dailyyeah.com/2008/03/30/things-i-hate-vatt/#comment-1936 AT&Ts pricing just illustrates what crooks they are. All of their plans are BAD VALUE TO THE CONSUMER. When I called to express concern, the sales rep laughed at me and told me I was crazy if I thought what I thought. He even went so far as to say that not one person has called in with the same concern and I'm the first and only person who feels that way. I told him thank you, hung up, called the Better Business Bureau, reported AT&T and then cancelled my account. I couldn't be happier being back at Verizon. AT&Ts pricing just illustrates what crooks they are. All of their plans are BAD VALUE TO THE CONSUMER. When I called to express concern, the sales rep laughed at me and told me I was crazy if I thought what I thought. He even went so far as to say that not one person has called in with the same concern and I’m the first and only person who feels that way. I told him thank you, hung up, called the Better Business Bureau, reported AT&T and then cancelled my account. I couldn’t be happier being back at Verizon.

]]> By: kajnielsen http://dailyyeah.com/2008/03/30/things-i-hate-vatt/comment-page-1/#comment-1924 kajnielsen Thu, 02 Apr 2009 01:01:21 +0000 http://dailyyeah.com/2008/03/30/things-i-hate-vatt/#comment-1924 I agree completely!! I attempted to switch from a phone and dsl account to a dsl only account in Dec.'08. They succeeded in shutting of the phone, but my new dsl only line was never properly set up. After 10 days and talking to 13 different completely unhelpful people, 4 of which told me everything was working or that it would be working by 5:00 the next day, I decided to switch to Road Runner (which ended up being cheaper anyway). Just when I thought I was rid of them, I got a bill for the service I never received. I called and they told me to disregard it. I did. A month later, I got a letter saying I owed them the money from the bill I was told to throw away. I called again and 3 people in different departments later, I was told that some other department apparently didn't know I wasn't supposed to be charged and they sent the letter. Again, I was told that I owed nothing and that I should disregard that letter and everything was clear. I'm clear right? Flash forward 2 months to today when I received a COLLECTIONS LETTER!!! Of course the headaches don't end there. Yet another call to some billing department that tells me I have to talk to some other department (their favorite excuse). He says he'll transfer me. An hour and a half later, I FINALLY talk to someone who tells me that I need to talk to some OTHER department. A department that is of course closed (which is often the case). Now I get to take time out of my day tomorrow, during normal business hours, to try and get this resolved. Please cancel any service you have with this horrible, inefficient company. I agree completely!! I attempted to switch from a phone and dsl account to a dsl only account in Dec.’08. They succeeded in shutting of the phone, but my new dsl only line was never properly set up. After 10 days and talking to 13 different completely unhelpful people, 4 of which told me everything was working or that it would be working by 5:00 the next day, I decided to switch to Road Runner (which ended up being cheaper anyway). Just when I thought I was rid of them, I got a bill for the service I never received. I called and they told me to disregard it. I did. A month later, I got a letter saying I owed them the money from the bill I was told to throw away. I called again and 3 people in different departments later, I was told that some other department apparently didn’t know I wasn’t supposed to be charged and they sent the letter. Again, I was told that I owed nothing and that I should disregard that letter and everything was clear. I’m clear right? Flash forward 2 months to today when I received a COLLECTIONS LETTER!!! Of course the headaches don’t end there. Yet another call to some billing department that tells me I have to talk to some other department (their favorite excuse). He says he’ll transfer me. An hour and a half later, I FINALLY talk to someone who tells me that I need to talk to some OTHER department. A department that is of course closed (which is often the case). Now I get to take time out of my day tomorrow, during normal business hours, to try and get this resolved.

Please cancel any service you have with this horrible, inefficient company.

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